1. Intro
Goldsbet India ("we," "our," or "us") is committed to protecting the privacy and security of our Indian users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online casino and sports betting platform designed specifically for Indian players.
2. Information We Obtain
Personal Information
- Name, email address, phone number
- Date of birth and age verification
- Address and location information
- Identity verification documents (Aadhaar, PAN, etc.)
- UPI ID and payment method information
Gaming Information
- Betting history and game preferences
- Account balance and transaction history
- Communication with customer support
- Device information and IP address
3. How We Use Your Information
- Account Management: Creating and maintaining your Goldsbet India account
- Payment Processing: Handling INR deposits and withdrawals via UPI, net banking
- Verification: Ensuring compliance with Indian regulations and age requirements
- Customer Support: Providing support in Hindi and English
- Security: Protecting against fraud and unauthorized access
- Marketing: Sending relevant promotions and IPL betting offers (with consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- With payment processors for UPI and banking transactions
- With regulatory authorities as required by Indian law
- With service providers who assist in our operations
- To protect our legal rights or prevent fraud
- With your explicit consent
5. Data Security
We implement robust security measures to protect your information:
- 256-bit SSL encryption for all data transmission
- Secure servers with regular security audits
- Multi-factor authentication options
- Regular security training for our staff
- Compliance with international data protection standards
6. Your Rights as an Indian User
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Withdrawal: Withdraw consent for marketing communications
7. Cookies and Tracking
We use cookies to enhance your gaming experience. This includes:
- Essential cookies for site functionality
- Performance cookies to improve our services
- Preference cookies to remember your settings
- Marketing cookies (with your consent)
You can manage cookie preferences through your browser settings.
8. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with Indian regulatory requirements
- Resolve disputes and enforce agreements
- Prevent fraud and maintain security
Inactive accounts may be closed after 12 months of inactivity.
9. International Transfers
Your data is primarily stored on secure servers within India. If international transfers are necessary, we ensure adequate protection through:
- Adequate protection mechanisms
- Contractual safeguards with service providers
- Compliance with applicable data transfer regulations
10. Contact Information
For privacy-related questions or concerns, contact us:
- Email: privacy.india@goldsbet72.com
- Support: Available 24/7 in Hindi and English
- Address: Goldsbet India Privacy Officer
11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through email or platform notifications. Continued use of Goldsbet India after changes constitutes acceptance of the updated policy.
12. Compliance with Indian Laws
This Privacy Policy is designed to comply with applicable Indian data protection laws and regulations. We are committed to protecting the privacy rights of all Indian users in accordance with local requirements.