Privacy Policy - Goldsbet Pakistan 🇵🇰

1. Introduction

Goldsbet Pakistan ("we," "our," or "us") is committed to protecting the privacy and security of our Pakistani users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online casino and sports betting platform designed specifically for Pakistani players.

2. User Information Acquired

Personal Information

• Name, email address, phone number
• Date of birth and age verification
• Address and location information
• Identity verification documents (CNIC, passport, etc.)
• Bank account and payment method information

Gaming Information

• Betting history and game preferences
• Account balance and transaction history
• Communication with customer support
• Device information and IP address

3. How We Use Your Information

• Account Management: Creating and maintaining your Goldsbet Pakistan account
• Payment Processing: Handling PKR deposits and withdrawals via bank transfer, Easypaisa, JazzCash
• Verification: Ensuring compliance with Pakistani regulations and age requirements
• Customer Support: Providing support in Urdu and English
• Security: Protecting against fraud and unauthorized access
• Marketing: Sending relevant promotions and PSL betting offers (with consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• With payment processors for bank and mobile wallet transactions
• With regulatory authorities as required by Pakistani law
• With service providers who assist in our operations
• To protect our legal rights or prevent fraud
• With your explicit consent

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL encryption for all data transmission
• Secure servers with regular security audits
• Multi-factor authentication options
• Regular security training for our staff
• Compliance with international data protection standards

6. Your Rights as a Pakistani User

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Withdrawal: Withdraw consent for marketing communications

7. Cookies and Tracking

We use cookies to enhance your gaming experience. This includes:

• Essential cookies for site functionality
• Performance cookies to improve our services
• Preference cookies to remember your settings
• Marketing cookies (with your consent)

You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with Pakistani regulatory requirements
• Resolve disputes and enforce agreements
• Prevent fraud and maintain security

Inactive accounts may be closed after 12 months of inactivity.

9. International Transfers

Your data is primarily stored on secure servers within Pakistan. If international transfers are necessary, we ensure adequate protection through:

• Adequate protection mechanisms
• Contractual safeguards with service providers
• Compliance with applicable data transfer regulations

10. Contact Information

For privacy-related questions or concerns, contact us:

• Email: privacy.pakistan@goldsbet72.com
• Support: Available 24/7 in Urdu and English
• Address: Goldsbet Pakistan Privacy Officer

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through email or platform notifications. Continued use of Goldsbet Pakistan after changes constitutes acceptance of the updated policy.

12. Compliance with Pakistani Laws

This Privacy Policy is designed to comply with applicable Pakistani data protection laws and regulations. We are committed to protecting the privacy rights of all Pakistani users in accordance with local requirements.